Frequently Asked Questions

About IB3 Mangoes

Q: What are IB3 Mangoes?

A: IB3 Mangoes is a premium fruit seller offering handpicked, naturally ripened mangoes, grown using sustainable and organic farming practices. We are committed to delivering chemical-free, farm-fresh mangoes directly to our customers in Bangalore.

Q: What makes IB3 Mangoes different from other mango sellers?

A: IB3 Mangoes stands out because:

• Naturally Ripened Mangoes – No chemicals, no artificial ripening agents.

• Farm-to-Home Freshness – Direct delivery from trusted orchards to your doorstep.

• Premium Quality – We select only the best, most flavorful mangoes.

• Sustainable Practices – Our farmers use eco-friendly cultivation methods.

Q: Where do you source your mangoes from?

A: Our mangoes come from carefully selected farms in India, known for their rich soil, ideal climate, and traditional farming techniques that produce the juiciest and most flavorful mangoes.

Ordering & Delivery

Q: How can I place an order?

A: Ordering is simple! Visit our website, browse the available mango varieties, select your preferred type and quantity, and proceed to checkout. Once you confirm your order, we’ll take care of the rest!

Q: Where do you deliver?

A: Currently, we only deliver within Bangalore to ensure the freshness and quality of our mangoes.

Q: What are your delivery charges?

A: Delivery charges may vary depending on your location within Bangalore. The final delivery cost will be displayed at checkout.

Q: How long does delivery take?

A: Orders are typically delivered within 1-3 business days based on your location in Bangalore. Our logistics team ensures that mangoes arrive fresh and in perfect condition.

Q: Do you offer same-day delivery?

A: At the moment, we do not offer same-day delivery. However, we work hard to deliver your mangoes as quickly as possible while maintaining quality.

Q: How will I know when my order is arriving?

A: We will notify you once your mangoes are out for delivery.

Q: Can I schedule my delivery for a later date?

A: Yes, we offer scheduled deliveries within Bangalore. If you need your order to arrive on a specific date, please mention it at checkout or contact our support team.

Mango Quality & Ripening Process

Q: Are your mangoes chemically ripened?

A: Absolutely not! We use 100% natural ripening methods, ensuring that our mangoes develop their full sweetness and flavor without harmful chemicals like calcium carbide or ethephon.

Q: How do you ripen your mangoes naturally?

A: Our mangoes ripen in a controlled, natural environment using traditional haystack ripening. This method allows mangoes to mature slowly, preserving their nutrients, aroma, and taste.

Q: How can I tell if a mango is naturally ripened?

A: Naturally ripened mangoes have:

• A sweet, fruity aroma

• Gradual color change from green to yellow or orange

• A soft but firm texture when gently pressed

• Even ripening without artificial patches

Mangoes that are artificially ripened often appear unnaturally bright, have no fragrance, and may have uneven ripening with hard or tasteless insides.

Q: How should I store my mangoes after delivery?

A: Follow these steps to keep your mangoes fresh:

• Before Ripening: Store them at room temperature away from direct sunlight.

• After Ripening: Once soft and fragrant, refrigerate to extend freshness for 2-3 more days.

• Avoid Plastic Bags: Mangoes need air circulation to ripen properly.

Q: My mangoes are too hard! How do I ripen them faster?

A: If your mangoes are still firm, place them in a brown paper bag or wrap them in newspaper at room temperature. This helps speed up the ripening process naturally.

Payments & Returns

Q: What payment methods do you accept?

A: We accept:

• Cash on delivery

• UPI Payments (Google Pay, PhonePe, Paytm, etc.) on delivery.

Q: Can I pay on delivery (COD)?

A: Yes, we accept cash on delivery.

Q: What if I receive damaged or spoiled mangoes?

A: We take great care in packaging, but if you receive damaged mangoes, please contact us within 24 hours with photos. We’ll arrange a replacement or refund.

Q: Do you have a return policy?

A: Due to the perishable nature of mangoes, we do not accept returns. However, we guarantee quality and will replace or refund any damaged items if reported within 24 hours.

Bulk Orders & Business Inquiries

Q: Do you offer bulk or wholesale mangoes?

A: Yes! We supply fresh, naturally ripened mangoes for:

• Events & Celebrations (Weddings, parties, corporate gifting)

• Retailers & Grocery Stores

• Restaurants & Juice Bars

For bulk orders, please contact our team for special pricing and delivery options.

Q: Do you collaborate with businesses or influencers?

A: Yes! We welcome partnerships with brands, businesses, and food influencers. Reach out to us for collaborations, bulk orders, or affiliate programs.

Customer Support

Q: How can I contact IB3 Mangoes for inquiries?

A: You can reach us via:

Email: support@ib3orchards.com

Phone: +91 8019157030

Q: What are your customer support hours?

A: Our support team is available Monday to Saturday, 9 AM – 6 PM.

Q: Can I visit your farm?

A: At the moment, we do not offer farm visits, but we’re working on introducing farm tours and experiences in the future!

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